Thank you for your helpful confirmation, good to know. Please advise me if you need anything more from me to secure my Warranty.
I also wish to say a big “Thank You” to you, James and Lorna for all your help and professionalism since my first enquiry to my commissioning today. Could you also please pass on to the WTE Directors (i spoke with a very helpful and knowledgeable woman in the New Year who i think designed the Vortex) how impressed, as a professional Chartered Mechanical Engineer and Certified Project Manager, i am with how the Vortex 6 works in practice and the excellent Installation Instructions. I will most definately be recommending WTE and the Vortex to others.
A massive thankyou to Maureen for all the helpful and very knowledgeable advice that I received today. You achieved more in a 20 minute chat than I got out of a wastewater report I paid good money for 16 years ago.
I look forward to doing business with you.
Can I have a price for a Vortex for a house with 4 people please? I think. looking at your site, that I will need a vortex 6? My neighbour has one and he is very pleased with it. I had a Klarjester before and don't want another. Thanks.
You left an incorrect email address on the Testimonial form. Please ring me on 01759 369915.
We had a complete septic tank meltdown/crisis two days before Christmas - with 12 people staying in the house/cottage. The agent for my system couldn't help and I turned to the web where, thank goodness, I came across WTE.
Although officially closed for Christmas, Maureen was fantastic - by far and away the most knowledgeable and helpful person I spoke to (and I had tried several people!). The most incredible part, is that my system isn't even sold by WTE, but Maureen knew exactly how it worked and correctly identified what the problem was. She told me who to contact to fix it and even rang me back 20 minutes later with another piece of cost-saving advice.
Maureen, I cannot thank you enough, and I cannot recommend you enough to others thinking of using WTE. I wish we had found you when we put our new system in 7 years ago.
Miss S E England
I have just had a falcon 6 installed by Gavin & crew ,due to the high water table my old septic tank had failed Gavin advised me the only solution was to go for a watertreatment plant,from the initial meeting through to completion,Gavin was extremely attentative he kept me informed through out & was able to overcome the problem of running sand /water that was found as the hole was being dug out to accomodate the falcon,although this did affect the overall costings as shuttering etc was needed,I am very pleased with the work carried out Gavin & his crew were efficient & polite & left my garden tidy I would recommend his firm without hesitation,
As yet have not employed WTE Ltd as I am in the processing of an ongoing argument with a housing association who owns one house in our row. I first contacted WTE a year ago and got some very sound advice and a lesson in STP's and what I needed to look out for. Hopefully, we will eventually be able to employ WTE to do the job - they are my trusted choice simply based on how helpful they have been.
Just to say WOW!!. How anyone can know so much about sewage is mindblowing!! Thank you so much - we nearly made the biggest mistake of our lives in buying that house - as you say, a house without any means of sanitation is just a SHED!!!!!!
Just to say a BIG Thank You to James and Gavin for their help and advice.Had problem with drains smell in bathroom-thought it was Durgo Valve - happened to mention that shower / bath not used much -only used by visitors-and immediately told that problem was probably water evaporated from trap in bath-hence smell. Ran water as advised-PROBLEM SOLVED!!!Also advised that Durgo not suitable for septic tank and advice given-will sort.When septic tank needs replacing will come back to you without hesitation to replace.Fantastic helpful website and loved the invitation to call rather than e-mail.Thank you so much.
Just to add my thanks to the list. We're on the point of selling our cottage and realised with horror that the septic tank should have been registered in 1991! WTE explained the situation to me and told me what to do. Brilliant!
I would just like to say: “THANK YOU”
L & P Richards
We would like to thank you for all your help and advice concerning our choice of STP.
We took your advice in having Boxall Ward fir the STP and have been delighted with the work they have done.
We found the firm and its workers always polite & couteous, very reliable, the work they have done has been beyond our expectations.
Thank you again for recommending a firm that has made the fitting of our STP completely stress free.
L @ P Richards, (Maidstone)
Congratulation to WTE Ltd for highlighting the scandal of Humanure spreading on land in the UK.
When is the Environment Agency going to wake up to this dreadful pollution of Great Britain - when it is too late, as usual.
I came across WTE on a Google search ,the Company was at the top of the search ,I can now
understand why as the Web site is full of useful information on sewage treatment. Our contacts at WTE have primarily been with Maureen Webb and James Webb who gave us impartial advice with recommendations and solutions to our effluent issues. This amazing company is highly recommended
I was quoted £10,500 for a new Klagester sewage plant installation for my cottage in Wales. I came accross WTE on the internet and bought a Vortex instead. They gave me the name of a trusted local installer and the whole job ended up costing only £4800 instead! I couldn't be happier with both the Vortex and the installer. He left the garden looking very tidy and the Vortex is performing great with no smell at all, unlike my old septic tank.
Just to tell you ... I first heard about WTE from a friend of mine last year as she had spoken to you about a system .... she went on to employ Boxall Ward and recommended this company to us for the same product (a FALCON)
We had this system installed in the middle of June this year.
We were delighted with Mark Ward and the job done and thought you may wish to know this if you are recommending companies to new customers
Many thanks Gavin for providing innovative solutions to what we thought were insurmountable hurdles
What great, down to earth advice I got from WTE. They were the only company I have spoken to that actually made sense.
Another company I spoke to talked complete rubbish, telling me that sewage treatment plant blowers could be solar powered!. As I found out later from a solar company, this is impossible - they were just trying to sell me a plant and with wte's advice, I don't need a new plant at all!
Lady on phone was HUGELY helpful with a very specific problem we have on a client site. Very well informed and patient with my questions.
Many thanks. Next drainage installation we do, will come straight to WTE!
BIG THANK YOU FOR HELPING US WITH YOUR USEFUL COMMENTS GREAT TEAM OF PEOPLE AND WOULD RECCOMEND ANY PERSON TO YOUR COMPANY
A huge thank you to WTE for helping me with my sewage problem in France. Even though they explained that they don't deal in France, they spent over half an hour going through the French rules with me on the phone and probably saved me thousands of Euros. THANKS!!!
Such a relief to talk to Gavin Webb who finally make sense of and gave good advice about our smelly drains. Very interesting also to hear about what sounds like a very innovative waste disposal and management system. I shall keep my eyes and ears open to see when it hits the media.
Mrs Joanna Kippax
We rang WTE for advice about the septic tank in a house we plan to buy.For the first time in all our dealings with similar professionals ,we got straight talking, extremely useful advice.What a huge help! It has probably saved us thousands of pounds and alot of heartache! The contact we have had has been outstanding.Thank you WTE!
Tom & Jenny Stocks
Our sincere thanks to Maureen, Gavin and all at WTE for the help and advice given to us in connection with a new sewage system. WTE arranged delivery of the tank on the day required by the installers and we now have our new system installed. They have also arranged an annual service for us. We would highly recommend them for the knowledge and expertise they have and the time and patience in answering our many questions. With our sincere and grateful thanks. Tom & Jenny Stocks
I want to thank Gavin Webb for his careful advice given today on the telephone. Even though it turned out that I was unlikely to buy anything from WTE, Gavin spared no effort in helping me ensure that I meet current environmental regulations concerning waste water. The fact that advice was given freely and impartially indicates that WTE is an excellent company to deal with.
I called and spoke with Gavin Webb regarding the potential replacement of my septic tank with a sewage treatment plant. I was given honest open information and finished the conversation discussing rain water harvesting as I decided, with gavin's help and input, that I shall not be buying a sewage treatment plant for no other reason than my existing system works fine and is low cost for maintenance and sludge removal.
Gavin, thank you, Richard
I cannot reccommend anyone enough to WTE Ltd. I wish I had found Mrs Webb's expertise many years ago.
In common with many other owners of packaged treatment plants, over the years I have received much conflicting and poor advice. Mrs Webb listened to my problems, understood fully and gave clear sensible advice to deal with an issue. The industry knowledge WTE Ltd have is frankly awesome. If you are installing a plant or have problems, employ them if you possibly can!
Thank you for your expertise on problem solving for my septic tank and soakaway.I am now confident the system will work as it should.
Anyone wanting to do the job correctly and not end up with major problems should contact WTE Ltd.Their knowledge and experience is invaluable,they do not cut corners like so many companys today and you can be assured of a professional job.
WTE are not only expertly knowledgeable in their field they are very honest and good at explaining things in layman's terms.
There is no hard sell with WTE and every effort is made to keep costs low. My experience of this business is most companies take commercial advantage of customers who find themselves in a vulnerable position with a failed system. WTE does not.
Many thanks for your friendly help during our recent telephone enquiry about French septic tanks.
As a result of your excellent advice, we are now able to make more confident judgments about the drainage systems that we see during our house hunting trips.
Given that fosse septiques are not cheap either to repair or replace, the above phone call has probably saved us thousands of euros and you don't even sell to France!
Many thanks to James Webb for his superb knowledge, professionalism and help. We were floundering around trying to get the facts about how to treat waste from our barn conversion and he was able to advise us and help with the discharge forms. What great customer service!
Mr L. Millership. Miss J. London
Stuffynwood, Pleasley Vale, Mans.
Dear Colin & Collegues,
We Would like to give our Thanx to you and the team for the professional service we have receieved from you over the last three yrs. Thanx to you, the system we have has been running perfectly. The promt maintenance service and advice you have given us is reasuring. Thanx Chaps.
allways had a great service from waste tech. No shortage of advice with the continued smooth running of my treatment plant. When my pump fried on bank holiday monday, WTE were at the other end of the phone and speedily sorted out a replacement the very next day.
Many thanks to Jamie and the team for pulling all the stops out to get out unit to us Saturday, we had it installed over the weekend with no previous expeience of installing one. I had a plumber and a digger driver working with me. Does need a full size digger! Our midi struggled! Thanks for your helpful advice and Service. We look forward to many years service from the unit and pure water in the outlet from now on!